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NovelNet · Global SIM

NovelNet — The connection behind your security

NovelNet provides a Global SIM from NOVELCO for transmitting security signals over the mobile network. With compatible equipment and suitable configuration, it can serve as the main or backup communication path between your system and the Alarm Receiving Centre.

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Packages

Two packages, one clear difference

NovelNet Connect

The basic Global SIM subscription for wireless transmission of your security system's signals through compatible equipment.

Includes

  • Global SIM service for signal transmission.
I'm interested in Connect

NovelNet Care

The Global SIM subscription plus one annual NOVELCO visit to check the zones and go over the correct use of the system.

Includes

  • The Global SIM service of Connect.
  • One scheduled visit per year.
  • A functional check of the system's zones.
  • A refresher and guidance on correct use, with answers to your questions.
I'm interested in Care

Terms: The Alarm Receiving Centre subscription is charged separately. The transmission device, installation and batteries are not included in the packages and are charged separately.

NovelNet Care

A check of your system. Confidence in using it.

Over time, alarm instructions and features can be forgotten. The annual NovelNet Care visit combines a check of the zones with a practical refresher on correct use, so you know your system better and make use of its features.

How it works

  1. 01

    Security system

  2. 02

    Compatible transmission device with NovelNet Global SIM

  3. 03

    Partner Alarm Receiving Centre

NovelNet is the communication service that carries the signals. Receiving and handling them is done by the Alarm Receiving Centre, as a separate service.

See the partner centres

Frequently asked questions

Can I use NovelNet with my existing alarm?

The system and the transmission device need a compatibility check.

Do I need a fixed internet connection?

This transmission path uses the mobile network, with suitable equipment and available network coverage.

Does it work during a power cut?

It depends on the backup power of the alarm and the transmission device. The SIM does not supply power.

What does NovelNet Care include?

The Global SIM subscription and one annual visit to check the zones and give guidance on correct use.

Is the monitoring centre subscription included?

No, it is charged separately.