Personal Security
An Alarm Receiving Centre operating around the clock, all year round. It handles security signals and technical events, with additional options such as schedule checks and visual verification.
Official website: personalsecurity.grAlarm Monitoring Centre
24-hour connection to an Alarm Receiving Centre
NOVELCO works with Personal Security and Planet Security to connect security systems to Alarm Receiving Centres. Events transmitted by the installation are received and handled by the chosen centre, according to the agreed service procedures.
What the connection offers
Features depend on the equipment, programming, connection and chosen package.
- 01
24-hour handling of incoming signals.
- 02
Notification of the subscriber and registered contacts, depending on the event and the procedure.
- 03
Technical alerts such as power failure and low battery, where supported.
- 04
A log of transmitted events for later review.
- 05
Arming and disarming checks against an agreed schedule.
How it works
- 01
Event detected
- 02
Signal transmitted
- 03
Handled by the centre
- 04
Agreed notifications and actions
The relevant authorities are notified where the handling procedure provides for it. We do not guarantee arrival or response times.
Partner centres
Planet Security
An Alarm Receiving Centre operating 24 hours a day, 365 days a year. It offers signal monitoring, mobile network communication, schedule checks and special parameters, depending on the installation.
Official website: planetsecurity.grAdditional options
Depending on the needs of the installation
Visual verification
An additional service through a compatible camera system, with defined access and terms. It is not continuous monitoring of all cameras.
Backup communication
An additional communication path over the mobile network.
Schedule checks
For commercial premises, based on an agreed schedule.
Special signals
Transmission of fire, panic or special sensor signals, where suitable equipment is installed.
Patrol or physical response is an option that requires confirmation of area coverage and a separate agreement.
Need a wireless communication path to the centre? See NovelNet
Who does what
- NOVELCO
- Survey, installation, configuration and technical support of the system.
- Partner centre
- Receiving and handling signals under the contract.
Frequently asked questions
Does the mobile app replace the centre?
The app serves the user, while the centre adds staffed handling of transmitted events.
Can my existing alarm be connected?
It needs a check of compatibility and the available communication method.
What happens if the internet goes down?
It depends on the installation's communication paths and backup power. The mobile network can provide an additional path, with suitable equipment.
Is a patrol car included?
Only where coverage is available and there is a relevant agreement.
How much does it cost?
Ask us for information based on your installation and the services you choose.
Want to connect your alarm?
Send us a few details about the installation and we will get back to you about the available options.